Service package

HEULE is more than just a tool supplier. Our strength lies in the competent support we provide to the customer on their way to finding the optimum solution. We offer a comprehensive service package along with the tool.

We offer our expertise right from the design stage of the workpiece. The requirements for the deburring solution can often be simplified by making design adjustments to the workpiece. In many cases, this enables the use of standard tools rather than custom developments.

Find a contact person.

heule-konstruktion-entgratwerkzeuge-sitzung

Our experienced specialists analyse your technical challenges, prepare cost-per-part analyses and cycle time calculations and advise you on the best solutions. Upstream process steps (e.g. drilling) are also analysed if necessary. If desired, we can organise product or technology training courses at your premises or at HEULE.

Does the standard not fit your needs? We would be happy to advise you on application-specific solutions. We either adapt the dimensions of an existing tool system, for example, or we develop a custom solution.

More about custom developments.

For new developments or challenging applications, we conduct tests at our test centre in Switzerland. The customer's original workpiece is machined using the proposed tool solution. The customer is more than welcome to participate in the tests in person.

If you want to make sure that the tool you have in mind meets your requirements, HEULE will be happy to provide a test tool along with support.

Once a tool solution has been found for the application, test tools can be put into operation at the customer's plant. Depending on the complexity of the application, this step is overseen by HEULE specialists.

Machine operator at the control of a CNC machine for setting the machining process

If you would like support in programming the CNC machine, you are welcome to get in touch with HEULE. We are also happy to provide on-site support.

Even after the start of series production, HEULE is on hand should unexpected challenges arise or should there be a need for optimisation. Thanks to our global sales network, we can respond quickly and provide support in your local language.

We are ready for worldwide deburring challenges. Please contact us, use our tool selector or fill out the enquiry form with your detailed application information. After conducting an analysis, we will find or develop a suitable tool solution for you. For demanding applications, we conduct tests at our headquarters in Switzerland or at your facility using test tools. Your advantage? The entire process of finding a solution is provided at no cost to you.

Deburring is often only discussed during the production process. IF this topic is considered during the design stage, the workpiece can be optimised accordingly. We will gladly assist you. The earlier we are involved in the process as deburring professionals, the easier it is to achieve clean and, above all, cost-effective bore finishing. This often allows the use of standard tools instead of custom developments, which reduces costs and saves time. In addition, it's also easy on the nerves.

We have set ourselves the goal of finding the right solution for every application. If none of the standard deburring tools meet your deburring requirements, we would be happy to look at the possibility of a customised development. Our tool developers can make modifications to the standard tools, such as a longer working length, or they can create a new, application-specific tool. Function and quality can be determined through testing.

As soon as we have identified an appropriate tool solution for your specific application, tests can be conducted - either at our test centre in Switzerland or directly at your plant on the machine. Depending on the complexity of the application, HEULE specialists can accompany this step. Nothing stands in the way of an order after a successful result.

Our support continues after the tool has been put into operation. If necessary, we would be happy to visit your factory. On-site, we discuss the optimisation of processes, the modification of cutting data, and the search for new solutions. We will also gladly perform any repairs or revisions on your tools. Contact us.